Useful Links

This page contains links relating to water quality and the wider water industry. Although these are all reputable organisations, they are external websites and DWQR is not responsible for the content.

Scottish Water Industry

Scottish Government

This site has a useful overview of the Scottish water industry and explains how water charges are set and future investment needs are identified and delivered

Scottish Water

Scottish Water supplies water and wastewater services across Scotland

Scottish Public Services Ombudsman

The body that handles complaints from water users in Scotland. If you have complained to Scottish Water about a service issue but remain dissatisfied, contact SPSO

Consumer Focus Scotland

Consumer Focus Scotland is a statutory body that champions the interests of consumers in respect of the service they receive from Scottish Water as well as other providers of services in Scotland

Water Industry Commission

The financial regulator for the Scottish water industry. The Commission promotes the interests of water and sewerage customers in Scotland by making sure they receive a high-quality service and value for money

SEPA

Scotland's environmental regulator

UK and Ireland Drinking Water Quality Regulators

England and Wales - DWI

DWI is based in London and is the quality regulator for the privatised water companies in England and Wales

Northern Ireland - DWI

DWI Northern Ireland is part of the Northern Ireland Environment Agency and regulates the quality of public and private water supplies in Northern Ireland

Eire - Environmental Protection Agency

The Irish EPA regulates drinking water supplies in the Republic

Isle of Man Water Authority

Drinking water on the island is provided and monitored by the Isle of Man Government